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Contacts are the recipients of your notifications, such as a colleague or a customer who should be notified by email or WhatsApp. They are never assigned to websites; you choose them on a notification configuration. Clients, in their own section, are the customers you assign websites to.

A collaborator manages only the contacts they created, while an owner or an administrator manages every contact of the organization. A client id on a contact endpoint answers 404, and a contact id on a client endpoint too.